Real engagements, real Salesforce outcomes
A look at how we've partnered with global enterprises to scale platforms, stabilise operations, and unlock new capability on Salesforce.
Client stories
Delivery Hero
Senior Product Manager, Delivery Hero
“CloudAvant played a key role in scaling a Salesforce-based onboarding platform used globally across multiple countries. The solution enabled faster rollouts, improved user adoption, and provided a reliable foundation to support rapid international growth.”
- Built an Experience Cloud and Lightning Web Components solution for onboarding new restaurants and shops globally
- Developed complex LWC components to improve the onboarding interface and drive user adoption
- Delivered multiple integrations connecting Salesforce orgs with third-party applications
- Configured AppExchange tools including DocuSign CLM and Nintex DocGen for complex business requirements
Mastercard
Technology Manager, Mastercard
“CloudAvant supported the delivery of Salesforce Service Cloud for a newly acquired Mastercard subsidiary, including a large-scale data migration. The engagement helped stabilise operations quickly, ensured a smooth rollout, and enabled teams to transition confidently onto Salesforce with minimal disruption.”
- Led a multi-functional team of 6 developers and QAs through the Service Cloud rollout
- Designed and executed a data migration strategy moving records from SAP C4C CRM to Salesforce
- Built custom Apex batch processing and callout classes to handle the migration's data volume and complexity
- Ran code reviews and mentored team members to keep delivery quality high under a tight timeline
Aldar
Project Manager, Aldar
“CloudAvant delivered a Salesforce Experience Cloud solution to support the end-to-end villa construction lifecycle. The platform improved collaboration between internal teams and external vendors, increased transparency, and accelerated execution across complex construction workflows.”
- Built Lightning Web Components for an external-facing vendor portal on Experience Cloud
- Automated key construction-lifecycle processes with Flows and Apex to cut manual handoffs
- Integrated external vendors directly into the platform for real-time process updates
- Improved cross-team visibility between internal stakeholders and external vendors
Brenntag
Program Director, Brenntag
“CloudAvant contributed to enhancing Salesforce B2B Commerce and Service Cloud capabilities across multiple markets. The work streamlined core business processes, improved platform usability, and delivered measurable efficiency gains for both internal teams and external customers.”
- Built custom B2B Commerce storefront components: product catalog, cart, and checkout with live inventory and pricing
- Designed Service Cloud case management across regions, including Qualtrics survey integration and NPS-driven case automation
- Delivered Agentforce capabilities that summarize account history and survey sentiment directly on service cases
- Led EMEA Salesforce operations, managing a developer team across production support and Salesforce-SAP integration issues
More Salesforce delivery experience
A broader look at the kind of enterprise Salesforce work we take on - shared here without naming clients where we don't have publishing permission.
Multi-Country Sales Cloud Rollout
Rolled out Salesforce Sales Cloud across 15+ sales companies for an international technology and manufacturing enterprise, standardising core sales processes while adapting to country-specific requirements across EMEA.
- Delivered a custom CPQ implementation with heavy custom coding for the three largest sales companies
- Built a Partner Community on Experience Cloud used by partners across Europe
- Owned the full delivery lifecycle: requirements, design, development, testing, deployment, and post-go-live support
Multi-Market B2B Commerce Experience
Delivered a large-scale Salesforce implementation combining B2B Commerce, Sales Cloud, and Service Cloud for a multi-market enterprise, streamlining the order-to-fulfilment process for business customers.
- Built B2B Commerce storefronts on Experience Cloud with custom Lightning Web Components
- Automated order-to-fulfilment workflows connecting Sales, Service, and Commerce processes
- Provided ongoing platform support to keep the storefront and integrations running smoothly
Enterprise Salesforce Operations & Support
Led Salesforce operations for a multi-region enterprise, managing a developer team responsible for production support, enhancements, and Salesforce-SAP integration issues across EMEA.
- Led a team of developers triaging and resolving tickets across user access, platform errors, and integration failures
- Resolved recurring Salesforce-SAP integration issues affecting business-critical processes
- Built a structured support model covering enhancements, bug fixes, and stakeholder communication
Contract Lifecycle Automation
Integrated Salesforce with DocuSign CLM for a finance-sector client, connecting CRM data to contract and approval workflows to reduce manual document handling.
- Built an API-based integration between Salesforce and DocuSign CLM
- Automated contract and approval workflows tied to Salesforce records
- Improved reliability and traceability of the document lifecycle
AI-Powered Service Intelligence
Designed Agentforce use cases that summarise account history and customer survey data directly inside Salesforce, helping service teams respond faster with better context.
- Built Agentforce-powered account and survey summaries surfaced on service cases
- Connected survey and NPS data to automatically generate case context
- Reduced manual research time for service teams handling customer inquiries